Cookie Policy

Last updated: November 15, 2025

Contact Information

Serene Cleaning

45 Collins Street

Melbourne VIC 3000, Australia

Phone: +61 3 9824 7156

Understanding Cookies

Cookies are small text files that are placed on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and provide a better browsing experience. At Serene Cleaning, we use cookies thoughtfully and transparently, giving you full control over how they're used.

This policy explains what cookies we use, why we use them, and how you can manage your cookie preferences. We believe in giving you clear choices about your data and respecting your privacy decisions.

Manage Your Cookie Preferences

Control which cookies we use on your device

Advertising Storage

Store data for advertising purposes and remarketing campaigns

Analytics Storage

Store data for website analytics and performance measurement

Advertising User Data

Send user data to advertising platforms for personalized ads

Ad Personalization

Use data for personalized advertising based on your interests

Functionality Storage (Essential)

Store data necessary for website functionality and user experience

Personalization Storage

Store data for content personalization and user preferences

Security Storage (Essential)

Store data for security and fraud prevention purposes

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable basic features like page navigation, access to secure areas, and remember your cookie preferences. Essential cookies include functionality storage for website operations and security storage for protecting against fraud and maintaining secure connections.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data shows us which pages are most popular, how users navigate through the site, and where improvements might be helpful. We use this information to enhance your experience and make our website more useful.

Advertising and Marketing Cookies

These cookies track your browsing habits to deliver advertisements that are relevant to your interests. They're used to limit how many times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising cookies may also collect data about your interactions with our site to improve targeting and personalization of ads you see across the web.

Personalization Cookies

Personalization cookies remember your preferences and settings to provide a more customized experience. They help us remember your language preference, display settings, or other choices you've made about how the website appears or functions. This makes your visits more convenient and tailored to your needs.

Your Rights and Cookie Control

Managing Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by using the preference center above to accept or reject specific cookie categories. Essential cookies cannot be rejected as they're strictly necessary to provide you with our services.

Browser Cookie Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. However, if you disable or refuse essential cookies, some parts of our website may become inaccessible or not function properly.

Withdrawing Consent

You can withdraw your consent for non-essential cookies at any time by returning to this page and adjusting your preferences. Your new settings will take effect immediately and apply to all future visits to our website.

Deleting Existing Cookies

If you want to delete cookies that have already been set on your device, you can do this through your browser settings. The process varies by browser, but typically you can find cookie management options under privacy or history settings. Keep in mind that deleting cookies may affect your ability to use certain features of our website.

Cookie Usage & Opt-Out Options

Cookies help us improve your experience, but their use is optional. If you do not wish to be tracked via cookies, you can adjust your browser settings to block or delete cookies, use browser extensions or tools to manage cookie permissions, or contact us to request removal of any related data that may have been collected.

You are free to browse our website without accepting cookies or submitting personal information. We honor your choice and ensure compliance with your privacy preferences. Your experience may be limited in some areas, but we respect your decision about data collection and tracking.

Third-Party Cookies

In addition to our own cookies, we may use various third-party services that set their own cookies. These services help us with analytics, advertising, and other website functionality. Third-party cookies are governed by the respective privacy policies of these external services.

Common third-party cookies on our site may come from analytics providers, advertising networks, and social media platforms. We carefully select our third-party partners and work only with reputable services that respect user privacy.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we'll update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.

Significant changes to our cookie practices will be communicated through prominent notices on our website or through other appropriate channels.

Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, please contact us using the information provided at the top of this page. We're happy to explain our cookie practices and help you understand your options for managing cookies.